Terms & Conditions
TERMS OF USE
USE OF THE WEBSITE ACCESSIBLE AT WWW.RICHCASTOFCHARACTERS.COM (THE “WEBSITE”) IS SUBJECT TO THESE GENERAL TERMS AND CONDITIONS OF USE (THE “GENERAL TERMS AND CONDITIONS OF USE”). IN USING THE WEBSITE, YOU ARE DEEMED TO HAVE READ, UNDERSTOOD AND UNRESERVEDLY ACCEPTED THESE GENERAL TERMS AND CONDITIONS OF USE. IF YOU HAVE ANY QUESTIONS, PLEASE CONTACT US AT INFO@RICHCASTOFCHARACTERS.COM.
RICH CAST OF CHARACTERS MAY MODIFY AND UPDATE THESE GENERAL TERMS AND CONDITIONS OF USE AT ANY TIME. THE GENERAL TERMS AND CONDITIONS OF USE IN FORCE AS OF THE MOMENT AT WHICH THE WEBSITE IS USED ARE THOSE WHICH ARE ENFORCEABLE WITH REGARD TO YOU.
PLEASE KEEP YOURSELF UPDATED WITH REGARD TO THE TERMS AND CONDITIONS IN FORCE ON A REGULAR BASIS. YOU MAY CONSULT THE VERSION OF THE GENERAL TERMS AND CONDITIONS OF USE IN FORCE AT ANY TIME BY CLICKING THE “TERMS AND CONDITIONS” LINK, AND THEN ON “GENERAL TERMS AND CONDITIONS OF USE”.
1. INTELLECTUAL PROPERTY RIGHTS
THE WEBSITE IS PROTECTED BY COPYRIGHT, TRADE MARK LAW AND, MORE GENERALLY, BY LEGISLATION RELATING TO INTELLECTUAL PROPERTY, WITH EFFECT WORLDWIDE, BOTH IN RELATION TO ITS PRESENTATION (OPTIONS, PLAN, LAYOUT, ETC.) AND TO EACH COMPONENT PART COMPRISING ITS CONTENT (TRADE MARKS, TEXT, IMAGES, VIDEOS, ILLUSTRATIONS, LOGOS, ETC.). RICH CAST OF CHARACTERS, ITS AFFILIATES AND/OR THE HOLDERS OF THE WEBSITE’S INTELLECTUAL PROPERTY RIGHTS ARE THE HOLDERS OF ALL INTELLECTUAL PROPERTY RIGHTS RELATING TO THE WEBSITE AND TO ITS COMPONENT PARTS.
ON THIS BASIS AND IN ACCORDANCE WITH APPLICABLE INTELLECTUAL PROPERTY LAW, USE OF THE WEBSITE AND ITS COMPONENT PARTS IS AUTHORISED FOR PRIVATE USE ONLY.
THEREFORE, THE REPRODUCTION, REPRESENTATION OR MODIFICATION, EITHER TOTAL OR PARTIAL, OF ANY PAGES, DATA OR COMPONENT PARTS RELATING TO THE PRESENTATION AND/OR CONTENT OF THE WEBSITE, VIA ANY SUPPORT WHATSOEVER AND USING ANY PROCEDURE WHATSOEVER, IS PROHIBITED OTHER THAN WITH EXPRESS PRIOR CONSENT FROM RICH CAST OF CHARACTERS OR THE HOLDERS OF THE WEBSITE'S INTELLECTUAL PROPERTY RIGHTS.
THE TRADE MARKS BELONGING TO RICH CAST OF CHARACTERS AND/OR ITS AFFILIATES FEATURED ON THE WEBSITE ARE TRADE MARKS REGISTERED IN THAILAND AND/OR INTERNATIONALLY FOR VARIOUS PURPOSES BY RICH CAST OF CHARACTERS AND/OR ITS AFFILIATES. THE TOTAL OR PARTIAL REPRODUCTION OR REPRESENTATION OF THESE TRADE MARKS PERFORMED FROM THE WEBSITE OTHER THAN WITH EXPRESS PRIOR CONSENT FROM CELINE IS PROHIBITED, IN ACCORDANCE WITH THE PROVISIONS OF APPLICABLE INTELLECTUAL PROPERTY LAW.
SIMILARLY, ANY USE MADE OF ALL OR PART OF THE WEBSITE’S CONTENT FOR ILLEGAL PURPOSES RENDERS THE USER LIABLE UNDER CIVIL AND CRIMINAL LAW, AND SUCH USER MAY BE THE SUBJECT OF LEGAL PROCEEDINGS.
RICH CAST OF CHARACTERS HAS THE RIGHT TO MODIFY THE CONTENT OF THE WEBSITE AT ANY TIME AND WITHOUT NOTICE.
2. LINKS
EXPRESS PRIOR AUTHORISATION MUST BE OBTAINED IN WRITING FROM RICH CAST OF CHARACTERS FOR THE CREATION OF HYPERTEXT LINKS TO ANY ONE OF THE PAGES OR COMPONENT PARTS OF THE WEBSITE. THIRD PARTY WEBSITES CONTAINING HYPERTEXT LINKS TO THE WEBSITE ARE NOT UNDER THE CONTROL OF RICH CAST OF CHARACTERS AND RICH CAST OF CHARACTERS THEREFORE DECLINES ALL LIABILITY (PARTICULARLY AS PUBLISHER) CONCERNING ACCESS TO, AND THE CONTENT OF, SUCH WEBSITES.
THE WEBSITE MAY ALSO CONTAIN LINKS TO THIRD PARTY WEBSITES NOT PUBLISHED OR CONTROLLED BY RICH CAST OF CHARACTERS SUCH LINKS ARE PROVIDED AS A CONVENIENCE ONLY. THEY MAY NOT AND MUST NOT BE INTERPRETED AS AN EXPLICIT OR IMPLICIT ENDORSEMENT OF SUCH WEBSITES, THEIR CONTENT, OR OF ANY PRODUCT OR SERVICES THEREBY OFFERED. PLEASE REFER TO THE GENERAL TERMS AND CONDITIONS OF USE OF SUCH WEBSITES FOR FURTHER DETAILS REGARDING THE CONDITIONS APPLICABLE TO YOU WHEN USING THESE WEBSITES.
3. OBLIGATIONS OF THE USER
YOU HEREBY UNDERTAKE NOT TO A) USE OR ALLOW THE USE OF THE WEBSITE IN AN IMPROPER MANNER, FOR UNLAWFUL, FRAUDULENT OR MALICIOUS PURPOSES, AND PARTICULARLY (WITHOUT LIMITATION): (I) BY PIRATING THE WEBSITE OR BY INTRODUCING ANY MALICIOUS CODE, INCLUDING VIRUSES, OR HARMFUL DATA INTO THE WEBSITE OR ANY OPERATING SYSTEM; (II) BY THE USE OF A “SPIDER” OR ANY OTHER SYSTEM, METHODS OR PROGRAMMES (AUTOMATED OR OTHERWISE) TO EXTRACT DATA OR INFORMATION FROM CELINE’S WEBSITE OR SERVERS; (III) BY SENDING OR STORING DOCUMENTS CONTAINING VIRUSES, WORMS, TROJAN HORSES OR OTHER HARMFUL CODE, FILES, SCRIPTS, AGENTS OR COMPUTER PROGRAMMES; (IV) BY INTERFERING WITH OR CAUSING HARM TO THE INTEGRITY OR PERFORMANCE OF THE WEBSITE AND THE DATA CONTAINED THEREIN; (V) BY TRYING TO OBTAIN UNAUTHORISED ACCESS TO THE WEBSITE, ITS SYSTEMS OR ASSOCIATE NETWORKS; (VI) BY TRYING TO ACCESS THE ACCOUNTS OR PERSONAL INFORMATION OF OTHER USERS IN AN UNAUTHORISED MANNER.
4. LIMITATION OF LIABILITY
SUBJECT TO THE SPECIFIC PROVISIONS APPLICABLE TO ON-LINE SALES AND TO CONSUMER LAW, RICH CAST OF CHARACTERS WILL UNDER NO CIRCUMSTANCES HAVE ANY LIABILITY WITH REGARD TO YOU OR TO ANY THIRD PARTY FOR ANY DIRECT OR INDIRECT DAMAGE OF ANY KIND WHATSOEVER, WHATEVER THE CAUSE, ORIGIN, NATURE OR CONSEQUENCE THEREOF, ARISING FROM THE CONSULTATION OR USE OF THE WEBSITE. IN PARTICULAR, RICH CAST OF CHARACTERS PROVIDES NO GUARANTEE AS TO THE UNINTERRUPTED FUNCTIONING OF THE WEBSITE AND REFUSES ALL LIABILITY IN THE EVENT OF ACCESS TO THE WEBSITE BEING INTERRUPTED OR UNAVAILABLE, IN RELATION TO BUGS OR VIRUSES, TO ANY DAMAGES CAUSED BY FRAUDULENT ACTS PERPETRATED BY THIRD PARTIES (SUCH AS HACKING) CAUSING THE MODIFICATION OF THE INFORMATION PROVIDED VIA THE WEBSITE OR PREVENTING ACCESS THERETO. THE USER THEREFORE DECLARES THAT HE/SHE ACCEPTS THE CHARACTERISTICS AND LIMITS OF THE INTERNET. THIS PRESENT LIMITATION OF LIABILITY APPLIES TO THE FULL EXTENT AUTHORISED BY LAW.
5. MAINTENANCE, AVAILABILITY
RICH CAST OF CHARACTERS WILL MAKE ITS BEST EFFORTS TO MAINTAIN A REASONABLE LEVEL OF WEBSITE FUNCTIONALITY AND AVAILABILITY. RICH CAST OF CHARACTERS RESERVES THE RIGHT TO LIMIT ACCESS TO THE WEBSITE AND ITS USE BY THE USER AT ANY TIME AND WITHOUT NOTICE IN ORDER TO CARRY OUT MAINTENANCE WORK AND MAKE CHANGES TO THE WEBSITE. RICH CAST OF CHARACTERS MAY NOT BE HELD LIABLE IN THE EVENT OF ANY INTERRUPTION TO ACCESS CAUSED BY SUCH MAINTENANCE OR UPDATING OPERATIONS.
6. APPLICABLE LAW - DISPUTES
THESE GENERAL TERMS AND CONDITIONS OF USE ARE GOVERNED BY AND INTERPRETED IN ACCORDANCE WITH THAI LAW, BUT CERTAIN SPECIFIC MANDATORY LOCAL RULES MAY APPLY.
TERMS AND CONDITIONS OF SALE
RICH CAST OF CHARACTERS, SOLELY OWNED BY MS. PIYAPHAN BOONPHEN, HAVING ITS REGISTERED OFFICE AT 46/36 VIA31, SUKHUMVIT 31, KLONGTON-NEU, WATTANA, BANGKOK 10110, THAILAND. (“RICH CAST OF CHARACTERS” OR THE “RETAILER”) MANUFACTURES AND DIRECTLY AND INDIRECTLY MARKETS RICH CAST OF CHARACTERS PRODUCTS WORLDWIDE. RICH CAST OF CHARACTERS OPERATES AN E-COMMERCE WEBSITE, ACCESSIBLE AT WWW.RICHCASTOFCHARACTERS.COM (THE “WEBSITE”).
BY VISITING THE CHECKOUT (OR SIMILAR) FACILITY, OPERATED BY RICH CAST OF CHARACTERS AND RESIDING ON THE WEBSITE (“CHECKOUT”), PLACING AN ORDER (BOTH AS DEFINED BELOW) THROUGH THE WEBSITE AND THE CHECKOUT, YOU CONFIRM THAT YOU HAVE READ, UNDERSTOOD AND AGREE TO THE TERMS OF SALE AND THE PRIVACY NOTICE (TOGETHER, “TERMS”) IN THEIR ENTIRETY AND YOU AGREE TO BE BOUND BY THEM. IF YOU DO NOT AGREE TO THESE TERMS, PLEASE DO NOT ORDER ANY PRODUCT OR SERVICE THROUGH THE WEBSITE AND THE CHECKOUT. THESE TERMS DEFINE YOUR LEGAL RELATIONSHIP WITH RICH CAST OF CHARACTERS REGARDING THE CHECKOUT AND THE PLACEMENT OF ORDERS FOR PURCHASE OF MERCHANDISE (AS DEFINED BELOW).
PLEASE READ THESE TERMS BEFORE USING THE CHECKOUT AND PLACING AN ORDER (AS DEFINED BELOW) THROUGH THE CHECKOUT. PLEASE PRINT OR SAVE THESE TERMS FOR FUTURE USE AS THERE IS NO WARRANTY THAT THEY WILL REMAIN ACCESSIBLE IN FUTURE.
“CONSUMER” IN THESE TERMS MEANS AN INDIVIDUAL ACTING FOR PURPOSES WHICH ARE WHOLLY OUTSIDE THAT INDIVIDUAL’S TRADE, BUSINESS, CRAFT OR PROFESSION.
IF A NON-ENGLISH LANGUAGE VERSION OF THESE TERMS WAS POSTED OR PROVIDED, YOU AGREE THAT THE TRANSLATION IS PROVIDED FOR CONVENIENCE ONLY AND THAT THE ENGLISH LANGUAGE VERSION WILL GOVERN YOUR USES OF THE SERVICES OR THE CHECKOUT.
1. GENERAL
1. YOU BUY THE MERCHANDISE IN THE U.S. CURRENCY AND AT A PRICE THAT INCLUDES ANY APPLICABLE SALES TAXES (SUCH AS VALUE ADDED TAX), PLUS INTERNATIONAL DELIVERY COSTS AND FEES (“DELIVERY COSTS") AND, IF AVAILABLE FOR PRE-PAYMENT, ANY IMPORT DUTIES, TARIFFS AND SIMILAR FEES THAT MAY BE IMPOSED BY THE DELIVERY DESTINATION ("IMPORT CHARGES"). WITHOUT ADVANCED NOTICE RICH CAST OF CHARACTERS WILL NOT COVER DELIVERY COSTS AND/OR IMPORT CHARGES, PARTIALLY OR FULLY. THE WEBSITE WILL PROVIDE DETAILS ABOUT FOR DELIVERY FEES BEFORE CHECKOUT.
2. YOU ARE ADVISED THAT THE CHARACTERISTICS OF THE MERCHANDISE YOU ARE BUYING, AS WELL AS THE PRICE, DELIVERY COSTS AND (IF AVAILABLE FOR PRE-PAYMENT) IMPORT CHARGES, SHALL BE THOSE DISPLAYED TO YOU BY RICH CAST OF CHARACTERS AT THE CHECKOUT. PLEASE MAKE SURE YOU REVIEW YOUR CHECKOUT PAGE SO THAT YOU CAN IDENTIFY AND CORRECT ANY INPUT ERRORS.
3. ORDERS PLACED VIA THE CHECKOUT ("ORDER(S)") ARE SOLELY RESERVED FOR CONSUMERS, AS DEFINED BY LAW AND CASE LAW PRECEDENT, ACTING EXCLUSIVELY ON THEIR OWN BEHALF. ANY ORDER WHICH IS OBVIOUSLY NOT A RETAIL SALE AND, MORE GENERALLY, ANY ORDER THAT IS FRAUDULENT OR PRESUMED AS SUCH, WILL NOT BE ACCEPTED. RICH CAST OF CHARACTERS RESERVES THE RIGHT TO LIMIT THE VOLUME OF A GIVEN ARTICLE DELIVERED TO A SINGLE CONSUMER OR POSTAL ADDRESS. PRIOR TO PLACING AN ORDER, YOU REPRESENT AND WARRANT THAT THE PURCHASE OF THE MERCHANDISE HAS NO DIRECT LINK TO COMMERCIAL ACTIVITY OF ANY KIND AND IS STRICTLY FOR PERSONAL USE ONLY.
2. BROWSING, CHECKOUT AND ACCEPTANCE OF ORDERS
1. YOU PLACE THE ORDER FOR SELECTED MERCHANDISE BY USING THE CHECKOUT ORDERING PROCESS. THIS INVOLVES SELECTING THE MERCHANDISE, PLACING IT IN THE SHOPPING CART/BASKET AND TRANSMITTING THE ORDER BY CLICKING ON THE “CHECKOUT & PAY NOW” BUTTON (OR SIMILAR BUTTON) THROUGH THE CHECKOUT. THIS PROCESS PERMITS YOU TO CHECK AND AMEND ANY ERRORS BEFORE MAKING AN ORDER BY USING THE “BACK” BUTTON.
2. TO PLACE AN ORDER, YOU MUST BE AT LEAST AT THE AGE LEGALLY REQUIRED UNDER LOCAL LAW WHERE YOU ARE RESIDENT TO BIND YOURSELF LEGALLY TO THESE TERMS. BY DOING SO, YOU CONFIRM THAT YOU MEET THIS REQUIREMENT.
3. ONCE YOU HAVE PLACED YOUR ORDER, RICH CAST OF CHARACTERS WILL PROMPTLY ACKNOWLEDGE YOUR ORDER BY SENDING YOU AN EMAIL WHICH WILL CONTAIN THE RELEVANT DETAILS OF YOUR ORDER. YOUR ORDER IS SPECIFICALLY ACCEPTED AND SUCH ACCEPTANCE IS NOTIFIED TO YOU BY EMAIL CONFIRMING THAT THE MERCHANDISE IS IN THE MANUFACTUARING PROCESS.("ORDER CONFIRMATION").
4. IF THE PAYMENT METHOD YOU SELECTED AT CHECKOUT SUPPORTS AN AUTHORISATION MECHANISM (E.G. MOST CREDIT/DEBIT CARDS), WHEN YOU PLACE YOUR ORDER RICH CAST OF CHARACTERS WILL AUTHORISE THE FULL AMOUNT, AND YOU WILL BE CHARGED 100% OF THE RETAIL VALUE. PLEASE NOTE THAT RICH CAST OF CHARACTERS CHARGES THE FULL ORDER AMOUNT EVEN IF THE ORDER IS DISPATCHED IN PARTS.
5. RICH CAST OF CHARACTERS MAKE THE APPROPRIATE EFFORTS TO PROCESS AND FULFIL ANY ORDER AS QUICKLY AS POSSIBLE. HOWEVER, YOUR ORDER MAY BE DECLINED, UPON NOTICE TO YOU IF: (A) THE MERCHANDISE IS UNAVAILABLE (IN WHICH CASE, IF THE PAYMENT WAS PROCESSED, RICH CAST OF CHARACTERS WILL REFUND YOU IN ACCORDANCE WITH THESE TERMS); OR (B) RICH CAST OF CHARACTERS IS UNABLE TO VERIFY THE PAYMENT INFORMATION YOU PROVIDED.
6. RICH CAST OF CHARACTERS MAY, IF IT SUSPECTS SOMEONE'S IDENTITY, ADDRESS, EMAIL ADDRESS AND/OR PAYMENT INFORMATION IS BEING USED FRAUDULENTLY OR IN AN UNAUTHORISED MANNER, ALSO REQUIRE ADDITIONAL VERIFICATIONS OR INFORMATION BEFORE ACCEPTING ANY ORDER.
7. RICH CAST OF CHARACTERS IS UNDER A LEGAL DUTY TO SUPPLY MERCHANDISE THAT IS IN CONFORMITY WITH THE CONTRACT. FURTHERMORE, NOTHING IN THESE TERMS AFFECTS CONSUMERS’ LEGAL RIGHTS IN RELATION TO MERCHANDISE THAT IS NOT IN CONFORMITY WITH THE CONTRACT, WHETHER BECAUSE THEY ARE FAULTY, NOT AS DESCRIBED OR OTHERWISE.
8. YOU ARE ADVISED THAT THERE MAY BE MINOR DIFFERENCES BETWEEN THE ACTUAL MERCHANDISE AND THE WAY THAT IT APPEARS ON THE WEBSITE, E.G., IN RELATION TO APPEARANCE / COLOUR / TEXTURE / FINISH. THE LABELLING OR PACKAGING OF THE MERCHANDISE MAY DIFFER FROM THE IMAGES OF THESE WHICH YOU SEE ON THE WEBSITE.
3. OWNERSHIP OF AND RISK IN MERCHANDISE; IMPORTER OF RECORD
1. OWNERSHIP OF THE MERCHANDISE YOU ORDER SHALL PASS IN ACCORDANCE WITH THESE TERMS, IN THE DISPATCH COUNTRY BEFORE EXPORT (WHERE THE CONTRACT FOR THE SALE OF MERCHANDISE IS CONCLUDED).
2. THE OWNERSHIP OF THE MERCHANDISE ORDERED IS PASSED TO YOU THE MOMENT THE MERCHANDISE IS DISPATCHED TO YOU (PROVIDED YOU HAVE MADE FULL PAYMENT OF THE MERCHANDISE PRICE PLUS DELIVERY CHARGES AND ANY OTHER CHARGES PAYABLE UNDER THESE TERMS, AS APPLICABLE).
3. RISK OF DAMAGE OR LOSS TO THE MERCHANDISE PASSES TO YOU ON DELIVERY TO YOU OR TO SOMEBODY IDENTIFIED BY YOU TO CARRY OR TAKE POSSESSION OF THE MERCHANDISE ON YOUR BEHALF.
4. YOU WILL BE CONSIDERED THE IMPORTER OF RECORD’ OF THE MERCHANDISE, AND RICH CAST OF CHARACTERS WILL ONLY BE FACILITATING THE IMPORTATION ON YOUR BEHALF AS YOUR AGENT. YOU ARE RESPONSIBLE FOR ASSURING THAT THE PRODUCT CAN BE LAWFULLY IMPORTED TO THE DESTINATION, AND YOU THEREFORE NEED TO COMPLY WITH ALL APPLICABLE LAWS, REGULATIONS, CERTIFICATIONS AND RULES OF THE DESTINATION INTO WHICH YOU IMPORT THE MERCHANDISE. PLEASE NOTE THE STANDARD FOR USING THE MERCHANDISE IN THE DESTINATION BEFORE ORDERING. MERCHANDISE ORDERED TO A TERRITORY WITH DIFFERENT STANDARDS CANNOT BE RETURNED FOR THIS REASON AND RICH CAST OF CHARACTERS WILL NOT ACCEPT ANY LIABILITY FOR ANY CIRCUMSTANCES WHICH MAY ARISE FOR PURCHASING AN ITEM WITHOUT THE CORRECT STANDARDS FOR YOUR TERRITORY.
5. PLEASE NOTE THAT DOCUMENTATION SUCH AS USER MANUALS, PRODUCT CARE AND HANDLING INSTRUCTIONS AND SAFETY WARNINGS MAY NOT BE IN YOUR LANGUAGE; YOU MAY NOT HAVE AVAILABLE MANUFACTURER’S OR OTHER SERVICE OPTIONS FOR THE MERCHANDISE OR PARTS THEREOF; THE MERCHANDISE (AND ACCOMPANYING MATERIALS) MAY NOT BE DESIGNED IN ACCORDANCE WITH THE STANDARDS OF THE DESTINATION TO WHICH YOU ORDER, PRODUCT REGULATIONS, SPECIFICATIONS OR LABELLED IN ACCORDANCE WITH THE REQUIREMENTS APPLICABLE IN THE DESTINATION OR IN YOUR OR THE DESTINATION LANGUAGE.
6. YOU AGREE THAT YOU WILL NOT RE-EXPORT OR RE-SELL ANY MERCHANDISE PURCHASED BY YOU VIA THE CHECKOUT.
4. FULFILMENT, HANDLING AND DELIVERY OF ORDERS
1. YOU ACKNOWLEDGE AND AGREE THAT RICH CAST OF CHARACTERS OR ONE OF ITS THIRD-PARTY FULFILMENT SERVICES PROVIDERS ACTING ON ITS BEHALF, INCLUDING RICH CAST OF CHARACTERS (EACH A "FULFILMENT PROVIDER") MAY HANDLE THE DELIVERY AND FULFILMENT OF YOUR ORDER, AND THAT RICH CAST OF CHARACTERS HAS SOLE DISCRETION AS TO THE FULFILMENT PROVIDER IT CHOOSES TO USE.
2. NOT ALL MERCHANDISE CAN BE DELIVERED ANYWHERE (DUE TO LIMITATIONS IMPOSED ON THE MERCHANDISE OR BY THE DESTINATION) BUT THE CHECKOUT WILL NOT PERMIT YOU TO SUBMIT YOUR ORDER IF THE MERCHANDISE CANNOT BE DELIVERED TO YOUR SPECIFIED ADDRESS.
3. DELIVERY WILL BE COMPLETE WHEN THE MERCHANDISE WILL BE DELIVERED TO THE ADDRESS WHICH YOU SPECIFY WHEN ORDERING (THAT MAY INCLUDE THE PORT OF ENTRANCE TO THE DESTINATION AS SPECIFIED ON THE CHECKOUT).
4. DIFFERENT PARTS OF YOUR ORDER MAY BE DELIVERED ON DIFFERENT DATES. UNLESS OTHERWISE STATED, AND SUBJECT TO APPLICABLE LAWS, DELIVERY DATES GIVEN ON CHECKOUT (OR ON THE WEBSTORE) ARE ESTIMATES ONLY. YOUR ORDER WILL BE FULFILLED BY THE DELIVERY DATE SET OUT IN THE ORDER CONFIRMATION OR, IF NO DELIVERY DATE IS SPECIFIED, THEN WITHIN 60 DAYS AFTER THE DATE OF THE ORDER CONFIRMATION, UNLESS THERE ARE EXCEPTIONAL CIRCUMSTANCES. DELIVERY TIMEFRAMES ARE AFFECTED BY YOUR DELIVERY ADDRESS AND THE DELIVERY METHOD SELECTED. RICH CAST OF CHARACTERS IS UNABLE TO SPECIFY AN EXACT DELIVERY DATE AND TIME.
5. RICH CAST OF CHARACTERS HAS NO LIABILITY FOR ANY LOSSES ARISING FROM DELAY IN DELIVERY TO THE EXTENT THAT THIS IS DUE TO CIRCUMSTANCES BEYOND THEIR REASONABLE CONTROL AND WHERE THEY COULD NOT HAVE TAKEN REASONABLE STEPS TO DEAL WITH THE DELAY. FOR EXAMPLE, DELAYS RESULTING FROM CUSTOMS CLEARANCE PROCEDURES OR OTHER ACTIONS OF RELEVANT AUTHORITIES ARE GENERALLY OUTSIDE RICH CAST OF CHARACTERS CONTROL, OR DELAYS RESULTING DIRECTLY FROM YOUR ACTIONS OR OMISSIONS.
6. IF YOU RECEIVE NOTIFICATION OF AN UNSUCCESSFUL ATTEMPTED DELIVERY, IT IS YOUR RESPONSIBILITY TO USE THE DETAILS PROVIDED TO CONTACT THE DELIVERY COMPANY TO ARRANGE RE-DELIVERY. IF YOU HAVE SELECTED A DELIVERY METHOD THAT DOES NOT REQUIRE A DELIVERY TO BE SIGNED FOR AND NOBODY IS AVAILABLE TO RECEIVE THE MERCHANDISE, WE RESERVE THE RIGHT TO LEAVE THEM AT THE DOORSTEP, HALL OR RECEPTION AS AVAILABLE.
5. PAYMENT METHODS
1. YOU MAY PAY WITH THE PAYMENT METHODS SPECIFIED AT CHECKOUT. THE AVAILABILITY OF SUCH PAYMENT METHODS IS DEPENDENT ON YOUR GEOGRAPHICAL LOCATION. WHEN BEING CHARGED, THE DESCRIPTOR YOU WILL SEE SHALL INCLUDE GLOBAL-E IDENTIFIED AS ‘RICH CAST OF CHARACTERS’ AND WILL SUBSTANTIALLY LOOK LIKE THIS: ** RICH CAST OF CHARACTERS//MERCHANT** OR ** RICH CAST OF CHARACTERS//MERCHANT**.
2. YOU ACKNOWLEDGE AND AGREE THAT: (I) RICH CAST OF CHARACTERS, OR ONE OF ITS THIRD PARTY PAYMENT PROCESSORS ("PAYMENT PROCESSOR"), WILL CHARGE YOU THROUGH THE PAYMENT METHOD YOU HAVE SELECTED AT CHECKOUT FOR SUCH ORDER AND SUCH OTHER AMOUNTS PAYABLE UNDER THESE TERMS THAT MAY BE DUE IN CONNECTION WITH THE ORDER; (II) YOU WILL PROVIDE VALID AND CURRENT INFORMATION ABOUT YOURSELF; (III) RICH CAST OF CHARACTERS MAY USE THE TOOLS, SOFTWARE OR SERVICES OF PAYMENT PROCESSORS TO PROCESS TRANSACTIONS ON ITS BEHALF; AND (IV) YOU MAY BE CHARGED BANK OR CREDIT/DEBIT CARD ISSUER WITH ADDITIONAL FEES (SUCH AS FOREIGN TRANSACTION FEE OR CROSS BORDER FEE) OR SURCHARGES IMPOSED BY YOUR BANK OR CREDIT/DEBIT CARD ISSUER, AND THOSE ARE NOT RICH CAST OF CHARACTERS CHARGES OR FEES, AND NEITHER HAVE CONTROL OVER THIS NOR DOES GLOBAL-E HAVE ANY WAY TO MITIGATE THIS, AS THIS IS PURELY UP TO THE RELATIONSHIP AND COMMERCIAL TERMS BETWEEN YOU AND YOUR BANK OR CREDIT/DEBIT CARD ISSUER, AND RICH CAST OF CHARACTERS ALSO HAS NO WAY OF KNOWING IN ADVANCE WHETHER YOU WILL BE CHARGED SUCH FEES OR SURCHARGES, AS EACH BANK AND CREDIT/DEBIT CARD ISSUER HAS ITS OWN POLICY, AND RICH CAST OF CHARACTERS COMMITMENT IS TO ACQUIRE THE AMOUNT SET AT CHECKOUT IN THE U.S. CURRENCY.
6. IMPORT CHARGES
1. YOU WILL BE FULLY RESPONSIBLE FOR PAYING THE ACTUAL IMPORT CHARGES AS WILL BE DETERMINED BY YOUR DELIVERY DESTINATION UPON IMPORT OF YOUR ORDER, IN SUCH CASES: (A) YOU ARE ADVISED THAT THE AMOUNT OF IMPORT CHARGES ARE DETERMINED BY YOUR DELIVERY DESTINATION’S RELEVANT AUTHORITY, WHICH MAY BE MORE OR LESS THAN THE ESTIMATION; AND (B) YOU WILL BE FULLY RESPONSIBLE FOR PAYING ALL APPLICABLE IMPORT CHARGES DIRECTLY TO THE RELEVANT AUTHORITY (AND FOR RECLAIMING THEM IN THE EVENT OF A CANCELLATION OR RETURN OR A RETURN OF MERCHANDISE, TO THE EXTENT PERMITTED IN THE THESE TERMS) AS DETERMINED BY THE AUTHORITIES OF THE DELIVERY DESTINATION, AND RICH CAST OF CHARACTERS SHALL HAVE NO RESPONSIBILITY OR LIABILITY IN CONNECTION WITH THE FOREGOING.
2. IF YOU FAILED TO PAY IMPORT CHARGES, OR REFUSED TO ACCEPT MERCHANDISE NOT IN ACCORDANCE WITH A DUE CANCELLATION PROCEDURE UNDER THESE TERMS, IN EACH CASE RESULTING WITH THE MERCHANDISE BEING RETURNED OR NEED TO BE RETURNED, THEN YOU MAY BE LIABLE FOR THE RETURN DELIVERY COSTS AND MAY NOT BE REIMBURSED OR REFUNDED FOR DELIVERY COSTS PAID BY YOU FOR MAKING THE DELIVERY TO YOU. RICH CAST OF CHARACTERS MAY ALSO CHARGE YOU WITH ADDITIONAL DIRECT OR INDIRECT CHARGES RESULTING FROM SAID FAILURE OR REFUSAL. RICH CAST OF CHARACTERS WILL NOT REIMBURSE AND REFUND YOU FOR THE COST OF THE MERCHANDISE, ALSO THE IMPORT CHARGES MAY NOT BE REIMBURSABLE BY THE RELEVANT AUTHORITY.
7. CANCELLATION RIGHTS (EXCLUDING FAULTY MERCHANDISE)
1. ONCE YOU SUBMITTED THE ORDER AND THE TRANSACTION HAS BEEN MADE, RICH CAST OF CHARACTERS WILL SPECIFICALLY PROCESS THE MERCHANDISE TO YOUR ORDER AND THERE IS NO RIGHT TO CANCEL ORDERS FOR THE SUPPLY OF:
§ PRODUCT THAT YOU WERE INFORMED AT THE TIME OF SUBMITTING YOUR ORDER THAT IT COULD NOT BE RETURNED (IN ACCORDANCE WITH APPLICABLE LAW) ("NON-RETURNABLE PRODUCTS").
§ GOODS MADE TO YOUR SPECIFICATIONS OR WHICH ARE CLEARLY PERSONALISED.
§ DAMAGE, ALTERATION OR MODIFICATION TO THE PRODUCTS CAUSED BY YOU IS NOT A MANUFACTURING DEFECT OR A LACK OF CONFORMITY. FOR EXAMPLE, WITHOUT LIMITATIONS, ANY DAMAGE CAUSED BY EXTENSIVE USE OR WEAR; IMPROPER USE (SUCH AS DIRECT EXPOSURE TO THE SUN LIGHT OR HEAT, CONTACT WITH LIQUID, RAIN OR FOOD); NORMAL TEAR AND WEAR; NON-OBSERVANCE OF APPLICABLE CARE AND/OR CLEANING INSTRUCTIONS, ARE NOT MANUFACTURING DEFECTS OR A LACK OF CONFORMITY. LIKEWISE, VARIATIONS IN THE TEXTURE, NATURAL MARKINGS OR IRREGULARITIES OF NATURAL PRODUCTS (SUCH AS LEATHER OR FABRIC) ARE INHERENT TO THE PRODUCT AND NOT MANUFACTURING DEFECTS.
§ GOODS LIABLE TO DETERIORATE OR EXPIRE RAPIDLY.
2. YOU LOSE THE RIGHT TO CANCEL ORDERS FOR THE SUPPLY OF:
§ SEALED GOODS WHICH ARE NOT SUITABLE FOR RETURN DUE TO HEALTH PROTECTION OR HYGIENE REASONS, IF THEY BECOME UNSEALED AFTER DELIVERY.
8. LIMITED WARRANTY; RETURNS POLICY FOR FAULTY MERCHANDISE
1. FOR MERCHANDISE SHIPPED INTERNATIONALLY, PLEASE NOTE THAT THE WARRANTY MAY NOT BE VALID IN THE DESTINATION, OR YOU MAY HAVE ONLY LIMITED WARRANTY VALID IN THE DESTINATION.
2. IF ANY MERCHANDISE YOU ORDER IS DAMAGED OR FAULTY WHEN DELIVERED TO YOU OR HAS DEVELOPED A FAULT, YOU MAY HAVE ONE OR MORE LEGAL REMEDIES AVAILABLE TO YOU, DEPENDING ON WHEN YOU MAKE RICH CAST OF CHARACTERS AWARE OF THE PROBLEM, IN ACCORDANCE WITH YOUR LEGAL RIGHTS. IF YOU BELIEVE MERCHANDISE WAS DELIVERED DAMAGED OR FAULTY OR HAS DEVELOPED A FAULT, YOU SHOULD INFORM RICH CAST OF CHARACTERS AS SOON AS POSSIBLE, PREFERABLY IN WRITING, GIVING YOUR NAME, ADDRESS AND ORDER REFERENCE. NOTHING IN THIS SECTION AFFECTS YOUR LEGAL RIGHTS.
3. YOU SHALL SEND BACK THE GOODS AS PER THE INSTRUCTIONS PROVIDED TO YOU THROUGH THE EMAIL, INFO@RICHCASTOFCHARACTERS, WHEN YOU MAKE YOUR REQUEST. YOU MUST ACT WITHOUT UNDUE DELAY AND IN ANY EVENT NOT LATER THAN 14 DAYS FROM THE DAY ON WHICH YOU FIRST COMMUNICATE WITH RICH CAST OF CHARACTERS. THE DEADLINE IS MET IF YOU SEND BACK THE GOODS BEFORE THE PERIOD OF 14 DAYS HAS EXPIRED. TITLE AND RISK TO THE RETURNED MERCHANDISE WILL NOT BE TAKEN BACK OR ASSUMED UNTIL IT PHYSICALLY ARRIVES BACK TO THE RETURNS FACILITY.
4. IN THE EVENT YOUR REQUEST THE REPAIR, REPLACEMENT OR RETURN OF A PRODUCT DUE TO DEFECT OR DUE TO THE PRODUCT NOT BEING AS DESCRIBED OR BEING INCOMPLETE PURSUANT TO THIS ARTICLE 8, WE WILL BEAR THE DELIVERY COSTS FOR RETURNING THE PRODUCTS TO BE REPAIRED, REPLACED OR RETURNED, AS WELL AS ANY COSTS TO DELIVER BACK TO YOU THE REPAIRED OR REPLACED PRODUCTS.
9. EXCHANGE OF PRODUCTS
1. WITHOUT PREJUDICE TO YOUR STATUTORY RIGHTS ACCORDING TO ARTICLES 7 AND 8, AND WITH THE EXCEPTION OF NON-RETURNABLE PRODUCTS, WE ACCEPT EXCHANGES OF PRODUCTS PURCHASED ON THE WEBSITE WITHIN THIRTY (30) DAYS AFTER THE DATE OF DELIVERY. WE ONLY ALLOW EXCHANGE ON THE SAME PRODUCT (SAME PRICE/SAME COLOR) IN A DIFFERENT SIZE. YOU CANNOT EXCHANGE FOR A DIFFERENT PRODUCT OR THE SAME PRODUCT IN A DIFFERENT COLOR.
§ ALL EXCHANGES ARE SUBJECT TO AVAILABILITY OF THE NEW PRODUCT REQUESTED. PRODUCTS MAY BE EXCHANGED ONLY ONCE.
§ WE RESERVE THE RIGHT TO REJECT THE RETURNED PRODUCTS AND DECLINE EXCHANGE IF ANY RETURNED PRODUCT FOR EXCHANGE DOES NOT MEET THE CONDITIONS: THE PRODUCTS SHALL BE RETURNED IN THEIR ORIGINAL CONDITION, UNALTERED, UNUSED, UNDAMAGED, IN THEIR ORIGINAL PACKAGING AND WITH ORIGINAL TAGS AND LABELS ATTACHED ALONG WITH ALL ACCESSORIES AND RELATED DOCUMENTS (E.G., INSTRUCTIONS BOOKLET, PRODUCT CERTIFICATES, ETC.) IF ANY, AND UNDAMAGED BOX, IF APPLICABLE.
§ UPON RECEIPT OF A PRODUCT FOR WHICH AN EXCHANGE WAS REQUESTED, WE WILL INSPECT THE PRODUCT TO ENSURE THAT THE EXCHANGE CONDITIONS SPECIFIED ABOVE ARE MET. SUBJECT TO THE PRODUCT MEETING THOSE CONDITIONS, AN EXCHANGE WILL BE MADE.
§ ANY FEES OR CHARGES, OR OTHER COSTS WHATSOEVER, INCURRED AS A RESULT OF YOUR EXERCISING YOUR RIGHT OF EXCHANGE IN ACCORDANCE WITH THIS ARTICLE 9, SHALL BE BORNE BY YOU UNLESS THE PRODUCTS ARE FAULTY OR DEFECTIVE.
10. LIABILITY
2. NOTHING IN THESE TERMS SHALL LIMIT OR EXCLUDE OUR LIABILITY TO YOU:
§ FOR DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE;
§ FOR FRAUDULENT MISREPRESENTATION;
§ FOR BREACH OF ANY TERM IMPLIED BY APPLICABLE CONSUMER RIGHTS LEGISLATION AND WHICH, BY LAW, MAY NOT BE LIMITED OR EXCLUDED;
§ FOR ANY OTHER LIABILITY THAT, BY LAW, MAY NOT BE LIMITED OR EXCLUDED.
3. RICH CAST OF CHARACTERS WILL NOT BE RESPONSIBLE FOR ANY LOSS OR DAMAGES INCURRED BY UNAUTHORISED USE OF YOUR PAYMENT CARD ON THE CHECKOUT, AND RICH CAST OF CHARACTERS IS NOT RESPONSIBLE FOR NOTIFYING YOUR CARD ISSUER OR ANY LAW ENFORCEMENT AUTHORITY IN THESE INSTANCES.
4. YOU MUST GIVE RICH CAST OF CHARACTERS A REASONABLE OPPORTUNITY TO REMEDY ANY MATTER FOR WHICH THEY ARE LIABLE BEFORE YOU INCUR ANY COSTS REMEDYING THE MATTER YOURSELF.
5. RICH CAST OF CHARACTERS CANNOT GUARANTEE THAT THE WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE AND RICH CAST OF CHARACTERS CANNOT GUARANTEE THAT THE CHECKOUT WILL BE UNINTERRUPTED OR ERROR-FREE. RICH CAST OF CHARACTERS IS ENTITLED WITHOUT NOTICE AND WITHOUT LIABILITY TO SUSPEND THE WEBSITE OR THE CHECKOUT FOR REPAIR, MAINTENANCE, IMPROVEMENT OR OTHER TECHNICAL REASON.
6. RICH CAST OF CHARACTERS SHALL NOT BE HELD LIABLE, IF AND IN SO FAR AS THEY CANNOT FULFIL THEIR OBLIGATIONS AS A RESULT OF FORCE MAJEURE EVENTS.
11. INTELLECTUAL PROPERTY RIGHTS
1. ANY ACCESS OR USE OF THE CHECKOUT FOR ANY REASON OTHER THAN YOUR PERSONAL, NON-COMMERCIAL USE IS PROHIBITED. YOU FURTHER ACKNOWLEDGE THAT ANY OTHER USE OF THE MATERIAL AND CONTENT OF THIS CHECKOUT IS STRICTLY PROHIBITED AND YOU AGREE NOT TO (AND AGREE NOT TO ASSIST OR FACILITATE ANY THIRD PARTY TO) COPY, REPRODUCE, TRANSMIT, PUBLISH, DISPLAY, DISTRIBUTE, COMMERCIALLY EXPLOIT OR CREATE DERIVATIVE WORKS OF SUCH MATERIAL AND CONTENT.
2. UNLESS OTHERWISE STATED, THE COPYRIGHT AND OTHER INTELLECTUAL PROPERTY RIGHTS IN THE CONTENT ON THE CHECKOUT ARE OWNED BY RICH CAST OF CHARACTERS OR OUR LICENSORS.
3. YOU MAY PRINT OFF ONE COPY, AND MAY DOWNLOAD EXTRACTS OF ANY PAGE FROM THIS CHECKOUT FOR NON- COMMERCIAL, PERSONAL USE.
12. GOVERNING LAW AND DISPUTES
1. THESE TERMS SHALL BE GOVERNED BY THAI LAW, OR OTHER APPLICABLE LAWS IN CASE SUCH LAWS PREVAIL THAI LAWS.
2. YOU AGREE THAT ANY DISPUTE BETWEEN YOU AND RICH CAST OF CHARACTERS REGARDING THESE TERMS OR ANY ORDER WILL ONLY BE DEALT WITH BY THE THAI COURTS. YOU CAN CHOOSE TO BRING LEGAL PROCEEDINGS EITHER IN THE DESTINATION OR IN THAILAND, BUT IF RICH CAST OF CHARACTERS BRING LEGAL PROCEEDINGS, THEY MAY ONLY DO SO IN THE DESTINATION.
13. MISCELLANEOUS
1. ALL NOTICES MAY BE SENT TO YOU BY ELECTRONIC MEANS SUCH AS EMAIL TO THE MOST RECENT EMAIL ADDRESS YOU HAVE SUPPLIED (UNLESS OTHERWISE STATED IN THESE TERMS).
2. HEADINGS USED IN THESE TERMS ARE FOR INFORMATION AND NOT BINDING.
3. ANY FAILURE BY EITHER PARTY TO EXERCISE OR ENFORCE ANY RIGHT OR PROVISION OF THESE TERMS DOES NOT MEAN THIS IS A “WAIVER” (I.E. THAT IT CANNOT BE ENFORCED LATER). IF ANY PART OF THESE TERMS IS INEFFECTIVE OR UNENFORCEABLE FOR ANY REASON, THEN IT WILL BE REPLACED WITH A PROVISION WHICH AS FAR AS POSSIBLE ACHIEVES THE SAME THING AND THE REST OF THESE TERMS SHALL CONTINUE TO APPLY. A PERSON WHO IS NOT A PARTY TO THESE TERMS SHALL HAVE NO RIGHTS TO ENFORCE ANY TERM OF THESE TERMS EXCEPT INSOFAR AS EXPRESSLY STATED OTHERWISE.
4. RICH CAST OF CHARACTERS RESERVES THE RIGHT TO ACCESS, READ, PRESERVE, AND DISCLOSE ANY INFORMATION THAT THEY OBTAIN IN CONNECTION WITH THE ORDER, AND YOUR USE OF THE CHECKOUT, AS RICH CAST OF CHARACTERS REASONABLY BELIEVES IS NECESSARY TO: (I) SATISFY ANY APPLICABLE LAW, REGULATION, LEGAL PROCESS, SUBPOENA OR GOVERNMENTAL REQUEST, (II) ENFORCE THESE TERMS, INCLUDING TO INVESTIGATE POTENTIAL VIOLATIONS OF THEM, (III) DETECT, PREVENT, OR OTHERWISE ADDRESS FRAUD, SECURITY OR TECHNICAL ISSUES, (IV) RESPOND TO YOUR SUPPORT REQUESTS, OR (V) PROTECT THE RIGHTS, PROPERTY OR SAFETY OF RICH CAST OF CHARACTERS OR THE PUBLIC.
5. THE CHECKOUT MAY CONTAIN LINKS TO THIRD PARTY WEBSITES OR SERVICES THAT ARE NOT OWNED OR CONTROLLED BY RICH CAST OF CHARACTERS. RICH CAST OF CHARACTERS IS NOT AFFILIATED WITH, HAS NO CONTROL OVER, AND ASSUME NO RESPONSIBILITY FOR THE CONTENT, PRIVACY POLICIES, OR PRACTICES OF, ANY THIRD-PARTY WEBSITES. YOU: (I) ARE SOLELY RESPONSIBLE AND LIABLE FOR YOUR USE OF AND LINKING TO THIRD PARTY WEBSITES AND ANY CONTENT THAT YOU MAY SEND OR POST TO A THIRD-PARTY WEBSITE; AND (II) EXPRESSLY RELEASE RICH CAST OF CHARACTERS FROM ANY AND ALL LIABILITY ARISING FROM YOUR USE OF ANY THIRD-PARTY WEBSITE. ACCORDINGLY, RICH CAST OF CHARACTERS ENCOURAGES YOU TO READ THE TERMS AND CONDITIONS AND PRIVACY POLICY OF EACH THIRD- PARTY WEBSITE THAT YOU MAY CHOOSE TO VISIT.
6. RICH CAST OF CHARACTERS WILL USE ANY PERSONAL INFORMATION THAT IT MAY COLLECT OR OBTAIN IN CONNECTION WITH THE ORDER IN ACCORDANCE WITH THE PRIVACY POLICY. YOU AGREE THAT RICH CAST OF CHARACTERS MAY USE PERSONAL INFORMATION THAT YOU PROVIDE OR MAKE AVAILABLE TO RICH CAST OF CHARACTERS IN ACCORDANCE WITH RICH CAST OF CHARACTERS PRIVACY NOTICE, AND SHARE THAT WITH THIRD PARTIES DIRECTLY INVOLVED IN THE FULFILMENT OF THE SALE TRANSACTION AND THE PERFORMANCE THEREOF AS PROVIDED BY THE PRIVACY NOTICE.
7. RICH CAST OF CHARACTERS RESERVES THE RIGHT TO MODIFY THESE TERMS AT ANY TIME BY POSTING THE CHANGES ON THE CHECKOUT PAGE. HOWEVER, NO SUCH CHANGE WILL AFFECT ANY ORDER THAT YOU HAVE ALREADY PLACED.
8. THESE TERMS CONSTITUTE THE ENTIRE AGREEMENT WITH RESPECT TO THE SUBJECT MATTER OF THE ORDER. THE CONTRACT IN RESPECT OF ANY ORDERS MAY BE OFFICIALLY CONCLUDED IN THE ENGLISH LANGUAGE ONLY AND THAT NO PUBLIC FILING REQUIREMENTS APPLY.
9. FOR ANY FURTHER INFORMATION, CLAIMS, ASSERTION OF LEGAL WARRANTIES OR QUESTIONS RELATING TO RICH CAST OF CHARACTERS’ PRODUCTS, THESE TERMS OR AN ORDER, YOU MAY CONTACT RICH CAST OF CHARACTERS BY E-MAIL AT INFO@RICHCASTOFCHARACTERS
LAST UPDATED: MAY 15TH, 2023.